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Frequently Asked Questions

Want to learn more about our teas? You'll find some answers in the FAQ below, and don't hesitate to contact us if you're not finding the information you need.

Where are your herbs grown?

Our herbs are well-traveled. Because we try to source herbs from places where they grow natively, our herbs come from farms and wild places all over the world. Check out the packaging on your tea box for more information on where your favorite herbs come from.


Can I use your teas every day?

We’re glad you love our teas, and that you want to include them in your daily routine. Some teas should be used daily, while other teas should not. For a few of our teas, we recommend that you take a break every few weeks and then reintroduce the herbs. It’s a good rule of thumb to check the package for appropriate dosage, duration of use and safety considerations.


Why are long steeping times important?

Simply put, you must brew well to be well®. Our herbal blends generally require 5-15 minutes of steeping. This longer steeping time allows for the beneficial components in the herbs to be extracted into the water.

An interesting facet of steeping herbal blends is that after a few minutes, it’s not just water that is acting on the herbs within the tea bag. The water itself changes as the herbs infuse into it. Depending on what compounds are first released, the water can become a mild acid or a mild base solution, which in turn affects the release of other compounds in the herbs.

Each new compound that is released changes the composition of the water. This enables some compounds that are not entirely water-soluble, to still be released into the water. This is why we say brew well to be well, because a longer steeping time creates a complete and balanced tea extraction.

To prepare a smaller dose of a tea, don’t just use a shorter steeping time. Instead, brew a full cup of tea as directed but only drink a portion of the tea. This method ensures that you receive all of the beneficial compounds in your tea.


Why am I supposed to cover the cup?

Using boiling hot water and covering your cup are important to a proper cup of tea. Covering your cup ensures warmer steeping temperatures which help the herbs infuse well, and it helps ensure that the beneficial essential oils are present in your tea.


Do your teas contain gluten?

We are happy to say all of our herbal teas are naturally gluten-free – meaning the herbs naturally do not contain gluten. We should note that our PMS Tea® did formerly contain barley, which naturally contains more than 20 parts per million (ppm) gluten- we reformulated the tea in April 2014, and now PMS Tea® with Cinnamon does not contain barley. If you have allergies, it is always a good idea to check ingredients on the package. Our tea bags (made from combination of wood pulp and Manila hemp, extracted from the leaves of abaca, a relative of the banana tree family) and our strings (cotton) are both naturally gluten free. We take precautions to avoid cross-contamination at our factory – if you’d like more information, feel free to contact us.


Can children use your teas?

Contraindications for children will be listed on our side Supplement Facts panel. Most of our teas (with the exception of our Just for Kids® line) are formulated for adult bodies, so we can’t advise them for children. If you’d like to learn more about our kids’ teas, click here, or feel free to contact us for more information.


Are your teas organic?

We recognize the importance of organic agriculture, organic wild collection, and non-GMO (Genetically Modified Organism) crops, and that’s why we’ve been committed to sustainable sourcing for four decades. Many of our products are organic, and we try to purchase organic whenever possible. Our organic products meet the standards as established by the National Organic Program (NOP) under the US Department of Agriculture. We are certified by the California Certified Organic Farmers (CCOF), which has been, and continues to be, one of the leading organic certifying agencies. Learn more about organic.


Are your teas safe for pregnant or breastfeeding moms?

Not all herbs are right for everyone, and pregnancy and nursing require a little extra vigilance. If you’re pregnant or nursing, we recommend that you check in with your doctor or other healthcare practitioner before using any of our teas.


What are pharmacopoeial herbs?

Pharmacopoeial is a long word with a simple meaning: quality. Pharmacopoeial grade herbs must meet a very high standard for quality, purity, strength, identity and composition. Simply put, the quality of pharmacopoeial herbs is better than commonly used food grade herbs to help ensure our teas deliver their intended effect.

There are several grades of herbs available, including pharmacopoeial grade, food grade and inferior grades. Most herbs have their own pharmacopoeial standard dictating the presence or absence of important components, and including measures related to their identity, strength and composition. Many countries publish a pharmacopoeia, the official guide of quality standards. Mainly, we utilize the quality standards of the European Pharmacopoeia (PhEur), although in some cases, we may select a standard from another appropriate pharmacopoeia.


Do you test your teas for chemicals and heavy metals?

We are proud to say that we go to great lengths to ensure that the herbs in our teas are clean, pure, and of a high quality. All of our teas and their herbal ingredients must meet very high standards. Each herb undergoes rigorous testing before it is allowed to enter into one of our tea bags. These include tests to ensure the proper identity and quality of the ingredient along with tests for heavy metals and microbial contaminants. The teas are tested again after manufacturing to ensure that each product meets our stringent specifications for identity, purity, strength and composition. We work closely with our producers (the people who grow or sustainably collect herbs for us) and others handling our herbs to ensure that the herbs are carefully produced and handled in clean environments from before they are harvested until they are packed into our tea bags.


What are your bags made of?

Like you, we’re concerned about what goes into our bodies and into the ecosystem. That’s why our compostable tea bags are made from a combination of wood pulp and abacá (Musa textilis), also known as manila hemp. The tea bags are attached with food grade aluminum staple wire to teabag string made of raw cotton (Gossypium spp.) and a paper tea tag. The tea bags are naturally gluten-free and do not contain plastics.


Do any of your products contain genetically engineered components?

We are proud to stand against the use of Genetically Modified Organisms (GMOs), and we do not use ingredients that were produced using biotechnology in our products or at any stage of production, processing or handling. We also believe that products containing GMOs should be clearly labeled.

We are opposed to the practice of genetic engineering, which involves the insertion of genes from any source (including bacteria, other plants or even animals) into the DNA of cultivated plants. Genetically engineered crops, altered to be insect resistant, may throw off the balance of nature and cause harm to beneficial insects such as ladybugs, butterflies and other pollinators. We believe that the potential long-term risks to the environment and to human health far outweigh any perceived benefits that could come as a result of manipulating nature in this way. We also see the spread of genetically engineered crops as a serious threat to certified organic and/or biodynamic agriculture, due to the inability to control cross-pollination. Many pollinators travel long distances that may put them in direct contact with both certified organic acreage and genetically engineered acreage.

All of our teas are Non-GMO Project Verified. Learn more about the Non-GMO Project.


Do any of your products contain artificial or natural flavors?

No – the plants do the talking in our teas. We do not add artificial or natural flavors to our product, and we prefer to balance an herbal formula’s taste profile using other complementary herbs or their essential oils, because it is important to experience the true taste of the herbs for best results.


I take a medication – could it interact with the herbs in your tea?

We’re glad you’re exploring herbal teas, but you’re wise to be cautious. Some herbs are known to interact with prescription and over the counter medications. Please check the packaging of your tea for interactions and cautions, and if you’re taking medication, it’s always a good idea to check in with your doctor or pharmacist before using any herbal product.


Why are all your tea bags individually wrapped and sealed?

We’ve done our part to formulate high quality teas – we want to make sure your tea is reliable when you’re ready to brew it.

We pack each tea bag into a tamper-evident, oxygen and moisture barrier sealed overwrap, which prevents deterioration of components and is essential for preserving the stability of herbal ingredients. Exposure to air, light and humidity has a negative impact on the quality of cut, dried herbs. The sealed teabag overwrap assures that the quality of the herbs remains intact until they reach the teacup, which is an important consideration when using teas for self-care. Our teas are made with pharmacopoeial quality herbs and it is essential to protect their quality. The overwrap is not excessive packaging for a pharmacopoeial quality herbal tea, but rather an absolute requirement for shelf life stability.


Where can I purchase your teas locally?

Check out our nifty store locator. With this tool, you can look for a specific tea in your neighborhood. We also recommend checking your local natural food store. And if you can’t find the tea nearby, you can always purchase it through our website or via


I am interested in becoming a retailer of your products; how do I buy your teas at wholesale?

This could be the beginning of a beautiful relationship. We’d love to set up a partnership with you! We sell our teas at wholesale through distributors. For a list of the distributors for your region, contact us.


I’d love to come and visit your facility. Do you offer tours?

Thanks for your interest in paying us a visit! Traditional Medicinals follows GMPs (Good Manufacturing Practices) which prohibit us from opening our Sebastopol, CA facility for public tours. We do hope to have an herb garden tour sometime in the future.


Do you offer coupons or discounts?

The best way to be advised about any offers is to sign up for our mailing list. Thanks for your interest in our teas!


Why do you sell single serve cups? (aka K-cups)

Nearly half of our customers already use single serve machines, and we expect many more to use them in the future. We want to offer single serve users a better option — organic, Non-GMO Project Verified wellness teas, that help support farmers around the world via socially responsible business practices.
In addition, unlike tea bags that need to be covered, steeped for 5 to 15 minutes, then squeezed, our single serve cups offer a consistent brew from cup to cup with the push of a button.

We carefully considered launching single serve cups, and ultimately decided that our best move would be to work to change the single serve cup industry from the inside, rather than by standing on the sidelines. With that in mind, we’re actively seeking sustainable single serve cup solutions that can meet the high quality standards we have to help ensure that our teas deliver their intended effect. We encourage the use of tea bags rather than single serve cups as a more ecological and sustainable choice for brewing tea.







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