Warehouse Manager - ID 235 - Traditional Medicinals - Herbal Wellness Teas
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Warehouse Manager – ID 235

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Department: Logistics
Reports To: Director of Plant Operations


This role is responsible for directing the daily activities of the Sebastopol and Santa Rosa warehouses, including proper staffing, labor scheduling, supervision of staff and their skills develop, and monitoring team performance to achieve warehousing KPI’s (Key Performance Indicators). Takes ownership of all inventory practices and procedures to maintain the accuracy of all components. Coordinates with plant staff and quality team members to facilitate a consistent and timely flow of material to manufacturing and finished goods out to distribution.


  • Coordinate cycle counts to include reconciliation and adjustment processing
  • Maintain high levels of accuracy in inventory integrity and daily operations
  • Coordinates daily investigations for any discrepancies in data collection
  • Process owner for Sebastopol and Santa Rosa Warehouses
  • Recommend measures to improve warehousing methods and performance while adhering to company budget and financial metrics
  • Supervise, train, and motivate warehouse employees and team to meet warehouse and transportation standards, goals, efficiencies, and customer satisfaction
  • Guides, coaches and develops employees in a worker-friendly team environment that rewards performance with respect and trust
  • Administer discipline, corrective action, and coaching as needed
  • Oversee shipping, receiving, inventory control and standard storage practices to maximize the flow of product through the facility
  • Formulate and recommend improvements and changes within the operation to assist the Warehouse Team to attain all operational goals and standards
  • Maintains a safe and healthy work environment by establishing, following, and enforcing standards and procedures; complying with legal regulations
  • Conduct staff meetings to relay general information or to address specific topics, such as safety
  • Pro-actively communicating to other departments such as purchasing and logistics for exceptions to the inbound and outbound schedules
  • Manage 13 direct reports

The Person

  • Minimum of 2 years warehouse management experience
  • Associates degree preferred
  • Competent in the Microsoft Office Suite (Excel, word, PowerPoint) and the warehousing functions of an ERP system (Microsoft Dynamics AX preferred)
  • Forklift truck certification is required
  • Holds themselves accountable to key deadlines and commitments made
  • Passionate believer of visual metrics and focused KPIs
  • Previous successful team leadership/ supervision experience preferred
  • Must be available to work a flexible works schedule, may require weekend work
  • Must have effective coaching, facilitation, presentation, and team building skills
  • Must possess analytical and problem resolution skills
  • Demonstrated ability to work in a team based fast paced, changing work environment
  • Ability to initiate action with production and quality teams for improvement of processes
  • Energetic and enthusiastic
  • Appreciative and respectful of the organizational history and how changes impact people
  • Strong written and verbal communication skills
  • Ability to manage priorities and workflow
  • Proven ability to handle multiple projects and meet deadlines
  • Leadership and problem solving skills
  • Ability to meet minimum physical requirements to work in a manufacturing environment, including but not limited to:  the ability to sit, stand for two or more hours at a time, the ability to operate a computer and office equipment and the ability to lift up to 20 pounds throughout the day
  • The noise level in the warehouse is moderate. May occasionally required to lift up to 50 pounds
  • Minimal overnight travel is anticipated. Daily local travel between facilities will be common practice

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