Systems Analyst - ID 281 - Traditional Medicinals
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Systems Analyst – ID 281

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Department: IT
Reports To: Business Systems Analyst


The role of the Systems Analyst is to work with our user community resolving transactional issue and teaching the users the processes.  Maintain and resolve our EDI flow with our customers and Logistic partners.

Position Responsibilities:

  • Trouble shoot and resolve transactional error in our ERP system
  • Trouble shoot and resolve EDI Transactional errors
  • Trouble shoot and resolve Hand Held RF scanners and printers
  • Write up issues to be submitted to our consultant support teams
  • Test code changes and document
  • Maintain user ids, workers, and position in the ERP system
  • Coordinate code promotions with our consultant support teams
  • Proactively communicate with all stakeholders to analyze information needs and functional requirements.
  • Recommend or propose method and procedural changes to applications and processes to effect improvements of efficiency, effectiveness or cost; offer best-practice suggestions based on experience, ERP system capabilities, and research
  • Manage time, set priorities and perform management escalations

Minimum Requirements:

  • Experience using a ERP system for manufacturing required and preferable in Microsoft Dynamics AX
  • Ability to effectively manage multiple project concurrently
  • Ability to write both business and technical specification
  • Experience communicating effectively across user community and all departments
  • 1-2 years experience in manufacturing environment, supporting the Operations functions
  • Understanding of an ERP systems from both a user, and a IT/technical perspective
  • Educational Requirements: Bachelor’s degree or equivalent

Other Skills, Knowledge, Abilities:

  • Microsoft Dynamics experience a plus,
  • Good communication skills – both verbal and written
  • Spoken Spanish a plus
  • Highly creative and analytical, a fast learner and a quick-thinker
  • Unquestionably proactive, with high initiative and drive for results

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