Customer Marketing Manager - ID 217 - Traditional Medicinals
To search, enter in keywords.

Customer Marketing Manager – ID 217

Share this job
Facebook Facebook Twitter Email

Department: Sales
Reports To: Director of Customer Marketing


The Customer Marketing Manager, Innovation position will represent sales and be the customer expert for all non-tea innovation. The position will be a conduit between sales and other key Traditional Medicinals functions within the organization for anything related to innovation. While this person will report to sales, they’ll work closely with Marketing on a day to day basis turning in-sights, into actions, and collaborating on ways to innovate that will assure authorization, trial and repeat purchases. They’ll provide the sales organization with everything necessary to assure innovation success at key customers.

Essential Duties & Responsibilities

  • Represent sales team and voice of the customer within the organization for innovation categories.
  • Must be customer savvy and have the ability to meet with all levels of sales and marketing teams at customer headquarters.
  • Collaborate with RSM and marketing teams to develop custom launch and brand development plans and tools to drive trial, repeat and brand development at retail.
  • Responsible for providing sales team all necessary information to ensure successful innovation launch, including sales presentations, insights, in-store placement location, samples, specifications, pricing, product images, launch kits etc.
  • Develop and maintain consistent management routine that tracks and reports new items performance against key launch objectives.

Additional Duties & Responsibilities

Customer Facing with National HQ Sales Experience

Minimum Requirements Required


  • Bachelor’s Degree


  • National customer headquarters Account Management experience – required.


  • Strong MS Office (World, Excel & PowerPoint)

Job Setting/Social Conditions/Environmental

  • Office environment
  • Monday – Friday, 8:30 am – 5:00 pm
  • Work from home options depending on location, 1x per week

Leadership Competencies/Behaviors Required

  • Ability to lead, influence and communicate effectively
  • Team player
  • Good Listener
  • Strong business acumen
  • Self-directed
  • Creative problem solver
  • Professional

Travel Requirements

Ability to travel 20-25%

Apply For This Position:

Apply now

Join our community of plant people!

You’ll get herbal tidbits, inspirational DIY plant projects, recipes to expand your herbal apothecary and discounts to our online store. Sign up now and we’ll send you digital wallpaper adorned with plant power.

Join our community
of plant people!

You’ll get plant-powered recipes and tidbits, DIY plant projects,
and special discounts. Sign up now and we’ll send you
a little digital plant power love.