Jobs - Traditional Medicinals
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Looking to work at a pioneering, independent, mission-driven, plant lover’s paradise?

Company Background

Traditional Medicinals® (TM) is a growing, financially sound, 42 year-old herbal medicinal tea company based in Sonoma County, CA. The company manufactures over 50 varieties of tea in its solar-powered Sebastopol facility, and recently opened a Marketing and Sales Office in Petaluma. TM is proud to be the number one medicinal, organic, and Fair Trade herbal tea company in the US. In 1974, TM pioneered the herbal medicinal tea category and over the years has grown to become the sixth-largest bagged tea company in the US. Its products are distributed nationally across all channels, from health and natural foods stores (Whole Foods), to all major national grocery chains, to mass market retailers (Target & Walmart).

TM is an independent, mission-driven company with a planning horizon extending beyond the next generation. The concept of a triple bottom line focusing on people, planet, and profits is part of the Company’s mission and the basis for its success over the past 42 years. We have a manufacturing and warehousing operation based in Sebastopol, CA, which is 65 miles north of San Francisco, and a Sales and Marketing Office located in Petaluma, CA which is 40 miles north of San Francisco.

Job Opening(s):

Director of Quality

R&D Scientist / Project Manager

Health, Safety and Training Coordinator

Document Control Specialist

Associate Brand Manager

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Director of Quality

Reports To: VP of Technical Services
Hours: Full Time
Location: Sebastopol

We are seeking a talented and experienced individual to lead the Quality function as we enter a new phase of innovation and company growth. This position offers a meaningful opportunity to help refine the Quality Management System while developing and managing the Quality team.

Overall Responsibilities:

  • Develop, implement, maintain, and communicate the organization’s quality strategy and programs.
  • Manage day to day operations of the Quality department and Quality Control laboratory. Set and communicate priorities to staff. Manage third party inspections and audits, including regulatory inspections, findings and follow-up.
  • Support and participate in the company’s project teams and assist with project scheduling to ensure that timelines and deadlines are met efficiently and economically.
  • Provide regular updates and recommendations to senior management team regarding the status of quality objectives, projects, and goals.
  • Hire, manage, and develop Quality staff and secure sufficient resources to support the company’s goals and objectives.
  • Develop departmental and capital expense budgets; review and evaluate these monthly to ensure department expenses are within budget.
  • Optimize current processes or systems resulting in improved efficiencies and compliance.
  • Provide leadership on Food Safety, Food Defense and HACCP teams.
  • Maintain and continuously improve the company’s quality management system by directing and providing oversight and input into the relevant quality systems and standards including:
    • Change control
    • Documentation systems
    • Quality procedures, standards, and policies
    • Product complaint management
    • Internal and external audit programs
    • Validation programs
    • Quality system reporting – Metrics
    • CAPAs Corrective Action and Preventative Action
    • Material Review Boards
    • Vendor Risk Management
  • Manage final review and approval of Master Batch Records, Manufacturing Batch Records, SOPs, Change Control Documentation, Audit Reports, Validation Documentation, Product Specifications, Analytical Methods, and Supplier Qualifications.
  • Develop and conduct appropriate GMP training for all levels of personnel involved in the manufacturing and release of raw materials and final product.
  • Provide Quality leadership in investigations into non-conforming materials, process deviations, batch failures and other excursions. Sponsor/manage cross-departmental Material Review Board Meetings.
  • Ensure accurate response and documentation of non-conformances and the implementation of appropriate corrective action plans.
  • Drive continuous improvement in our investigations and root cause analysis activities.
  • Oversee the development and implementation of standards, methods and procedures for testing and inspection of ingredients, components and finished products whether manufactured in house or by CMO’s.
  • Oversee development and validation of laboratory test methods.
  • Maintain new product testing programs including stability and supplement facts testing and record keeping. Be a member of the New Product Commercialization team.
  • Be a member of site development group with primary responsibility for quality recommendations regarding laboratory and factory design.
  • Leads quality related projects for IT systems.

Qualifications:

  • BS or MS degree in pharmacognosy, chemistry or comparable science curriculum. Advanced degree preferred.
  • Minimum 10+ years’ progressive experience in Quality systems management, including staff supervision and development.
  • Excellent working knowledge of current Good Manufacturing Practices for Dietary Supplements and/or Over the Counter Drugs (United States) required; Natural Health Products (Canada) and Traditional Herbal Medicine Products (Europe) preferred.
  • Knowledge of botanical pharmacopoeial test methods and laboratory techniques.
  • Experience managing QMS and LIMS systems.
  • Excellent working knowledge of lean principles. Lean certification preferred.
  • Experience managing Food Safety Systems (HACCP,ISO 22000, FSSC22000, BRC, SQF or related systems)
  • Bilingual or multi-lingual language skills are preferred; especially knowledge of Spanish, French and/or German.
  • Superior leadership skills to manage direct reports and lead consultants and internal teams.
  • Ability to see the big picture and manage the fine details.
  • Excellent written and verbal communication skills.
  • Strong interpersonal skills and the ability to work well with people at all levels of the organization, including leadership.
  • A collaborative, team-oriented approach.
  • Excellent analytical and problem-solving skills.

Physical Requirements:

Requires prolonged sitting, some bending, stooping and stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, and other office equipment.

Able to sporadically lift and carry up to 20 lbs.

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R&D Scientist / Project Manager

Reports To: Director of R&D
Hours: Full Time
Location: Sebastopol

We are seeking a talented, motivated and experienced individual to manage and/or technically lead projects in multiple formats including but not limited to beverages and other liquid forms as the company enters a new phase of innovation and company growth. Project Manager is responsible for the successful initiation, planning, design, execution, monitoring, controlling, and closure of a project. S/he will inspire a sense of shared purpose within the cross-functional project team, work well under pressure, changes and complexity to drive business results, and complete projects on time and within budget. As technical lead, s/he will support identifying and qualifying co-packers, lead product development, and deliver results.

Overall Responsibilities:

Business Alignment

  • Align with Traditional Medicinals’ mission and strategy to execute business decisions.
  • Work with passion, collaboration, and dedication to delivering business results.
  • Prioritize projects and activities with supervisor as business needs evolve.
  • Learn and share best practices to strengthen and expand R&D competencies.
  • Cultivate a culture of trust, transparency, and accountability to build an effective team.

Project Management

  • Participate in the development of project scopes, deliverables, milestones, resources, and timelines.
  • Inspire a sense of shared purpose within the cross-functional project team, work well under pressure, changes and complexity to drive business results, and complete projects on time and within budgets.
  • Develop policies and procedures as needed within area of responsibility.
  • Monitor on-going projects in order to assure project objectives are being met and that timelines are being adhered to.
  • Provide team members’ performance and project progress to supervisor.

Product Development

  • Develop technical briefs that include objective, deliverables, timeline, and technical considerations.
  • Develop new products through collaborating internally with herbalists, scientists, project leaders, R&D consultants, and personnel from Marketing, Purchasing, Legal & Regulatory Affairs, QC/QA, and Finance and externally with contracted research and manufacturing organizations.
  • Design experiments, analyze data, and communicate finding, challenges and potential risks timely.
  • Develop technical specifications on ingredients, blends, and finished products.
  • Manage project timeline, changes and deliverables.

Contract Manufacturing

  • Participate in the process of identifying, qualifying and selecting contract manufacturers for specific project needs.
  • Work with Procurement and/or co-manufacturers to facilitate solicitation and review of new ingredients.
  • Lead product development and collaborate cross-functionally and with co-manufacturers.
  • Coordinate plant trials and new product start-ups. Troubleshoot technical and processing issues during pilot and commercial runs.
  • Conduct in-house sensory evaluations.

Qualifications:

  • MS in chemistry, food sciences or related field, NPDP/PMP certification, botanical training, or MBA a plus.
  • 5+ years R&D related experience in food, beverage, and/or herbal dietary supplement industry. Beverage experience preferred.
  • Experience in project management, product development and commercialization.
  • Good knowledge of good manufacturing practices (GMPs), regulations for dietary supplements (DSHEA) and/or Over the Counter (OTC) drugs and sensory evaluation of food/beverage products.
  • Excellent interpersonal, verbal and written communication skills.
  • Excellent organization, prioritization, and time management skills.
  • Ability to facilitate cross functional teams and work collaboratively.
  • Must be self-motivated, team-oriented and results-driven.
  • Must be proficient in computer skills of using Microsoft Office.

Physical Requirements:

Requires prolonged sitting, some bending, stooping and stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, and other office equipment.

Able to sporadically lift and carry up to 20 lbs.

Application Process

If you are interested in the position, please email your resume and application to the attention of Dr. Huifen He at hhe@tradmed.com.

Return to job listing.

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Health, Safety and Training Coordinator

Reports To: Director of Manufacturing
Hours: Full Time
Location: Sebastopol

This position is responsible for the planning, establishing, implementing, and maintenance of a variety of health, safety, environmental and training programs to ensure the highest possible degree of safety for employees. The successful candidate will be a self-starting leader who enjoys the challenges of daily involvement with an operation and maintenance team.

Key Responsibilities (included but not limited to):
(not in order of importance)

  • Ensures that federal, state and local laws, regulations, rules and codes are observed.
  • Maintains thorough knowledge of OSHA regulations; maintains up-to-date knowledge of safety codes and regulations; distributes and/or posts new or revised safety standards that affect the company.
  • Manages OSHA recordkeeping and reporting requirements.
  • Ensures that all incidents are promptly and correctly reported, investigated and effective measures are taken to prevent reoccurrence. Reports accidents to HR.
  • Develops and maintains a proactive Return to Work Program; coordinates with appropriate supervisors/managers and insurance representatives to identify and develop suitable temporary limited-duty assignments for injured employees to perform during the recovery process.
  • In partnership with HR team, conducts and documents new employee safety training.
  • Recognizes safety training needs; develops and coordinates training programs designed to instruct employees in general safe-work practices, plus specific instruction with regard to hazards that are unique to any job assignment. Ensures compliance with OSHA required training.
  • Develops and administers safety incentive award programs.
  • Represents TM in dealings with loss control consultants, staffing agencies, OSHA and other safety related regulatory agencies.
  • Conducts weekly/monthly, safety audits, including machine guarding, fall protection compliance, employee safety observations and gap assessments; coordinates with Operations team to ensure that JSAs (Job Safety Analyses) are completed prior to commissioning of new equipment, or changes to existing equipment or procedures.
  • Conducts fire drills and emergency evacuations for all facilities.
  • Responds to employee suggestions concerning safety matters.
  • Assists employees with ergonomic needs, schedules ergonomic evaluations and follows up on recommendations.
  • Reviews and analyzes all data related to work related accidents, incidents and near misses; determines problem areas and corrective actions; assists with on-site investigations of incident/accidents.
  • Develop controls for identified hazards; coordinates the implementation of controls from result of hazard analysis. Measures and evaluates the effectiveness of the hazard control system, policies, and procedures and recommends changes that reflect improved opportunities to eliminate work-place accidents (ie. noise monitoring and hearing conservation, confined space entry and personal protective equipment requirements).
  • Communicates WC loss prevention information and program status to management on a regular basis and works through management to accomplish risk-mitigation goals.
  • In partnership with HR and management, develops and implements emergency action plan and crisis management program.
  • Must comply with Good Manufacturing Practices (GMPs), Standard Operating Procedures (SOP), and any/all established processes, whether established by manager, by the company or by law, as well as assist with the communication, training, and enforcement of these.
  • Must work in a safe manner and comply with all health, safety, security and emergency requirements that are communicated, whether established by manager, by the company or by law.
  • Must comply with all Company policies communicated through your Employee Manual, trainings, notice boards or other postings, or by a member of management.
  • Utilize new technology and Lean manufacturing principles and processes available to maximize safety.
  • Maintain the IIPP and Safety Manual and develop site-specific policies.
  • Establishes companywide procedures for maintaining up-to-date SDS manuals.
  • Monitor, revise, and implement ongoing updates in safety regulations and reporting by working closely with legal.
  • Produce monthly metrics reports and report results at the monthly meeting.
  • Purchase all safety supplies, products or training items required.
  • Provide leadership and participation in monthly Safety Committee meetings.
  • Work with the Process Engineer on the development and maintenance of the operator training program.
  • Attends cross-functional meetings as needed.
  • Must have a flexible schedule in order to work different shifts as required and to work weekends to support operation in a 24/7 facility.
  • Other duties as assigned.

Education & Experience

  • Bachelor’s degree with a minimum of 5-years related experience in safety, environmental, health and employee training management role in food manufacturing.
  • Professional designation of Certified Safety Professional (CSP), and/or Certified Industrial Hygienist (CIH), preferred but not required.
  • Possess a high level of technical expertise, ability to apply skills to continuous process improvement while maintaining maximum levels of safety.
  • Comprehensive and current knowledge of federal, state, and local laws governing safety rules and regulations.
  • Knowledge of current GMPs
  • Certified First Aid/CPR
  • Bilingual, English/Spanish a plus

Knowledge, Skills & Abilities

  • Ability to build trust and confidence with employees at all levels; be understanding of diverse personalities; maintain a high level of confidentiality
  • Ability to convey ideas clearly and concisely with all employees at all levels in English and Spanish, in both written and verbal communications, and to act as a key team player within TM or Operations Department’s management staff
  • Ability to communicate effectively both written and verbally, with all employees, inspectors and auditors, vendors, and certifying agencies
  • Strong organizational, problem-solving, and analytical skills
  • Advanced knowledge of Microsoft Office, Excel, PowerPoint, Outlook Calendar
  • Ability to troubleshoot problems related to your area of responsibility
  • Ability to work calmly under pressure and use sound judgment to make quality decisions
  • Ability to perform with a high level of professionalism in a dynamic diverse environment
  • Ability to develop and guide teams with a positive disposition and high quality work ethic
  • Must be organized, flexible and enjoy the challenges of a diverse team and programs
  • Must possess strong listening skills and a strong attention to detail
  • Must be self-motivated
  • Willingness to help in urgent situations and participate in company, team and community building events
  • Schedule flexibility – Due to business needs, priorities and/or schedule may change

Physical Requirements:

  • Able to stand/walk/sit for long periods of time
  • Able to work in a warehouse and office environment

Return to job listing.

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Document Control Specialist

Reports To: Quality Assurance Manager
Hours: Full Time
Location: Sebastopol

The individual will be responsible for administering the Document Control System to ensure compliance with Quality objectives and regulatory requirements.

Overall Responsibilities:

Document Control

  • Maintain and continuously improve the Document Control system and processes to ensure compliance with current GMPs.
  • Work with primary originators of documents to ensure that GMP-related SOPs and forms are reviewed, edited, formatted, and approved in a timely manner.
  • Author Quality and GMP related SOPs and forms as assigned, and work with functional departments to ensure accuracy, feasibility and completeness.
  • Issue Document Change Requests (DCRs) and document status reports.
  • Update and maintain document tracking spreadsheets, document databases (if any), including data entry for tracking documents.
  • Provide guidance and training to employees on document control systems and procedures.
  • Manage the document periodic review program.
  • Obtain, monitor, and report on document control metrics, and oversee document control compliance for the Quality department.

Training Administration

  • Serve as a training representative for Quality with other departments, and as a project resource for training projects, as required.
  • Administer the GMP training program including maintaining master copies of all quality training materials.
  • Maintain complete and accurate training records for personnel involved in GMP activities and maintain an active list of all such personnel.
  • Perform audits on training files to ensure that all GMP employees are meeting their training requirements.
  • Assist managers and others in creating training curricula, materials, documentation, etc.
  • Deliver training on document control and/or training procedures and practices as required.
  • Evaluate the effectiveness of training programs, and implement recommended changes or enhancements when necessary.
  • Obtain, monitor, and report on training metrics, and managing GMP training compliance.

Quality Responsibilities

  • Provide additional support to the Quality organization as required including maintaining library of original Quality documents, loading PDFs into the Quality Intranet, updating table of contents controlled lists, etc.
  • Document retrieval as needed

Requirements:

  • Comprehensive knowledge of Document Control standards, practices, and principles
  • Experience in maintaining GMP training records, materials or courses
  • Experience with an electronic Quality/Document Management System preferred.
  • Experience in data gathering, metrics development, and report generation.
  • Must have excellent organizational skills, follow through and attention to detail
  • Experience with project management and ability to perform varied tasks in a disciplined, consistent manner.
  • Ability to analyze, interpret technical procedures and regulations; experience in writing procedures.
  • Quality Assurance experience in the Dietary Supplement or Pharmaceutical industry, including the ability to identify and resolve document control and training compliance issues.
  • Problem solver and ability to deal with a variety of concrete variables in situations where only limited standardization exists.
  • Ability to influence and collaborate with others; detail- and results oriented
  • Excellent written, verbal, and interpersonal communication skills.
  • Experience with databases and has advanced knowledge of the Microsoft suite (e.g., Word, Excel, Visio, Adobe Acrobat, PowerPoint)

Qualifications:

  • Bachelor’s Degree with 3-5 years of relevant experience in dietary supplement and/or pharmaceutical or biotech industry
  • Bachelor’s Degree in the life sciences preferred.
  • 3-5 years of experience in a GMP Quality or Manufacturing position performing training administration or processing document changes.

Application Process

If you are interested in the position, please email your resume and application to recruiting@tradmed.com.

Return to job listing.

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Associate Brand Manager

Reports To: Marketing Director
Hours: Full Time
Location: Petaluma, CA*
*Transitioning to new office in Rohnert Park, CA in 2017

The Opportunity for the Associate Brand Manager (ABM)
We’re looking for a talented and enthusiastic person to join our team and help drive Traditional Medicinals awareness, trial, in-market execution and innovation. In support of our ambition to connect people to the power of plants, the TM brand has experienced significant and rapid change over the past 4 years, including new packaging graphics and a new brand “voice.” This new voice has been expressed in new marketing channels for TM, including social media, content marketing, and PR efforts, and in an updated way in long-standing channels such as print.

Under the direction of the Marketing Director (MD), the ABM will be a key brand team member, working to develop and execute clearly-defined Marketing, Communications and Innovation strategies to drive growth and enhance equity for the Traditional Medicinals brand.

This position offers a meaningful opportunity to propel an environmentally and socially sustainable company to a long term leadership position in the U.S. herbal wellness market. Today TM is the leading medicinal, organic and fair trade tea company in the U.S. and is poised for rapid growth, having the right products, distribution, financial stability and board of director’s support to dramatically transform the company. The candidate selected for this position will play a key role in this transformation.

The Candidate
TM is seeking a dynamic, detail-oriented, collaborative ABM with passion for influencing and executing brand strategy and the analytical ability to both identify actionable insights from data and think as a business owner in developing and evaluating marketing tactics and budgets. Candidates seeking to join our brand team should have experience driving consumer marketing results and the ability to manage projects that are on-strategy, on-budget and on-time. Furthermore, this is a collaborative role, requiring good working relationships and communication with marketing peers, across functions, and with partner agencies.

Responsibilities

Project management

  • Lead development and execution of key cross-functional and/or cross-agency projects, under the guidance of the VP of Marketing and the MD, such as consumer sampling and new item launches

Marketing execution

  • Lead execution of assigned marketing tactics, providing direction to key partners within TM and associated marketing agencies
  • Stewardship of both big picture strategy and executional details, including identifying areas for improvement
  • Collaborative communication, coordination and problem-solving

Brand stewardship

  • Serve as a passionate steward, advocate and gatekeeper for the Traditional Medicinals brand, the equity it has built over time, and brand execution guidelines, in partnership with the brand team, partner agencies and the broader TM organization

Marketing budget management

  • Manage and refine budgets on key projects
  • Evaluate marketing investment by program to better understand marketing ROI

Insights and Innovation

  • Lead select innovation projects, under the guidance of senior leadership and marketing leadership, and in partnership with departments across the organization, through business case development, execution and evaluation of in-market results

Organizational development

  • Nurture a collaborative consumer-oriented culture cross-functionally within Traditional Medicinals
  • Collaborate daily with marketing peers

Functional Requirements

  • Analytical skills, with demonstrated experience interpreting and acting based on data
  • Very strong team player, ability to work with and influence cross-functional teams and partner agencies to achieve results
  • Project management skills, including ability to manage against strategies, budgets and timelines
  • Executional skills, including ability to manage complex, detail-oriented marketing tactics
  • Intellectually curious, recognizes opportunities and takes initiative
  • Passion for natural and organic products a plus

Education & Experience

  • BS/BA required, MBA a plus
  • Strongly prefer experience in marketing in the CPG space
  • Experience in driving results as part of a cross-functional team

Benefits

  • A competitive compensation and benefits package is offered, including health benefits, bonus and profit sharing.

Application Process

Traditional Medicinals offers a professional, mission driven work environment that promotes teamwork, creativity, and supports individual growth. If you are interested in applying for this position please send your cover letter and resume in an email to recruiting@tradmed.com and please put “Associate Brand Manager” in the subject heading. This position is an on-site position; the marketing team is currently located in Petaluma, CA but will move into TM’s new headquarters in Rohnert Park, CA in early 2017. We look forward to your submission!

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