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Looking to work at a pioneering, independent, mission-driven, plant lover’s paradise?

Think you’ve got the right stuff? Check out our job openings and drop us a line at RECRUITING@TRADMED.COM if your skills and inclinations match one of our open positions. Company Background Traditional Medicinals® (TM) is a growing, financially sound, forty-year-old herbal medicinal tea company based in Sonoma County, CA. The Company manufactures over 50 varieties of tea in its solar-powered Sebastopol facility, and recently opened a Marketing and Sales office in Petaluma. TM is proud to be the number one medicinal, organic, and fair trade herbal tea company in the US. In 1974, TM pioneered the herbal medicinal tea category and over the years has grown to become the sixth-largest bagged tea company in the US. Its products are distributed nationally across all channels, from health and natural foods stores (Whole Foods), to all major national grocery chains, to mass market retailers (Target & Wal-Mart), and drug stores (CVS, Walgreens, Rite Aid). TM is an independent, mission-driven company with a planning horizon extending beyond the next generation. The concept of a triple bottom line focusing on people, planet, and profits is part of the Company’s mission and the basis for its success over the past 40 years. We have a manufacturing and warehousing operation based in Sebastopol, CA, which is 65 miles north of San Francisco, and a sales and marketing office located in Petaluma, CA which is 40 miles north of San Francisco.

Job Openings:

Director of Manufacturing

Director/Associate Director, Planning

IT Director of Business Systems & Project Management

Director of Manufacturing

Reports to Vice President of Operations The Position is Full Time Exempt, located in Sebastopol, CA To apply, submit a cover letter and resume to Recruiting@tradmed.com.

Position Summary

The Director of Manufacturing will be responsible for the strategy, planning and efficient execution of Traditional Medicinals’ (TM) manufacturing, operational planning, training, maintenance, and 3rd party manufacturing functions.

Responsibilities

  • Lead the manufacturing organization for Traditional Medicinals, including the integration of long term company and operational plans with the manufacturing plan.
  • Create and execute a long term manufacturing strategy that supports the fast paced growth of the overall organization, including capacity planning, human resource planning, asset management, and capital planning.
  • Execute the manufacturing strategy to meet organizational goals.
  • Manage a staff of 3 – 7 direct reports and a large group of manufacturing operators.
  • Evaluate, hire, develop and engage the manufacturing staff to ensure the department is ready to meet the growing demands of the business.
  • Drive cost reduction without sacrificing quality.
  • Manage the budget of the manufacturing cost centers to meet financial targets for COGS and other corporate financial goals.
  • Execute the daily manufacturing activities to meet daily, weekly and monthly production requirements.
  • Negotiate all 3rd party manufacturing contracts and assure that operational partners are providing the highest quality services at the best competitive price. Manage the ongoing relationships and contractual agreements of the TM third manufacturing network.
  • Design, develop and monitor processes to insure top level performance in Key Performance Indicators (KPIs).
  • Drive continuous improvement in the area of sustainability and environmental stewardship, including LEAN / Six Sigma principles through both incremental operational improvement and project based initiatives.
  • Run the weekly production meeting with Planning, Purchasing, Quality, Sales and Marketing which is responsible for maximizing product availability, meeting monthly cost targets, and ensuring product quality.
  • Create strategies to support manufacturing for new channels such as club, food service or international markets. Ensure the manufacturing group is capable to meet these demands in the future.
  • Own the activities performed in the manufacturing modules of the ERP system and assure it is being utilized to its maximum benefit.
  • Ensure that all manufacturing and operations employees are properly trained to perform the activities required to perform their job.
  • Ensure regulatory compliance for all manufacturing processes as set forth by the relevant regulatory authorities; including, but not limited to GMP, FDA, OSHA, and HACCP.

Required Skills & Attributes

  • Bachelor’s degree or equivalent in a related field (business, engineering). MBA preferred.
  • 7+ years directly managing the daily activities of a manufacturing function. Preferably in the pharmaceutical, supplements or heath & natural food industries.
  • Subject Matter Expertise (SME) in Manufacturing from strategy through implementation.
  • Ability to drive organizational improvement through goal setting and management of KPIs.
  • Expertise in LEAN manufacturing and process improvement. Six sigma Green or Black Belt preferred.
  • Strong financial acumen with particular emphasis on budgeting and cost accounting.
  • Strong knowledge of GMP / FDA / OSHA / HACCP.
  • Previously managed a team of > 5 direct reports. Mix of exempt and non-exempt preferred.
  • Strong understanding of ERP systems. Direct experience with QAD ERP a plus.
  • Working knowledge of Spanish.
  • Strong analytical skills.
  • Ability to analyze business problems from both a qualitative and quantitative perspective.
  • Strong written and verbal communication skills.
  • Ability to think innovatively.
  • Ability to build and support strong cross-functional teams through management experience and coaching.
  • Ability to grow direct reports through coaching and support.
  • A passion for advancing customer expectations.
  • Passionate believer of visual metrics and focused KPI’s.
  • Data driven decision maker.
  • Extremely well-organized and accurate with details.
  • Highly creative and out of the box thinking.
  • Ability to travel 10% – 20%, both domestically and internationally.
  • Ability to meet minimum physical requirements to work in a manufacturing environment, including but not limited to : the ability to sit, stand for two or more hours at the time ; the ability to operate a computer and office equipment and the ability to lift up to 20 lbs. throughout the day.

Director/Associate Director, Planning

Position Summary

The Director/ Associate Director of Planning will be responsible for end-to-end supply chain planning for all TM products and their components. This position reports to the Vice President of Operations.

Responsibilities

  • Lead the planning function for Traditional Medicinals, including the management of direct reports in the planning organization.
  • Create and execute a long term supply chain strategy that supports the fast paced growth of the overall organization, including materials planning, capacity planning, human resource planning, asset management, and integration of capital planning projects.
  • Use a strong understanding of operations planning theory to develop a planning model that suits Traditional Medicinals unique business model. Applied theories may include, but are not limited to : Push / Pull, Kanban systems, Just-in-Time, Support of make / buy decisions
  • Manage the TM Sales and Operations Planning (S&OP) process, including the management of the monthly meeting, and the continuous improvement of the S&OP process. Work hand in hand with Sales Forecasting group to create a Demand & Supply plan for all of TM’s finished product and component SKUs.
  • Set planning baselines for the annual budget and operating plan. Track the changes to budgets and operating plan as they apply to demand and supply planning.
  • Support the launch planning for all new products, new platforms and new customers.
  • Be the acting ERP system expert for all planning modules. Lead projects to incorporate new planning modules into the ERP system. Incorporate advanced planning methodologies and other planning improvements into the ERP system.
  • Manage, control and assign values for key parameters in the ERP planning system in order to drive corporate planning goals.
  • Synthesize planning data into information that the business can use. Use the information to propose changes to the business that will ensure future success. Use information to build scenarios that can be discussed and implemented across the business to optimize operational costs and product availability.
  • Develop, track and improve key planning metrics and their target values using a balanced scorecard. KPI’s to include, but are not limited to: Line Item Fill Rate, Total Delivered Cost, Inventory Turns, Herb Availability, and Sustainability Metrics.
  • Work with the manufacturing department to ensure the mid and long term supply plan support the daily operational needs in manufacturing. Ensure that the long term supply plan marries up with the short term needs of manufacturing to ensure an integrated long and short term supply plan.
  • When needed, work with the Logistics function to ensure TM has the right inventory in the right place in the right quantity. Help to steer short supply items to customers to ensure maximum product availability in the market.
  • As the highest level planning resource, work with others to continuously improve planning activities. Coach and train new employees in the planning department. Be able to perform all functions in the planning group in order to back-up planning staff.
  • Work cross functionally with other departments including Finance, Marketing, and Sales to develop and execute integrated business opportunities.

Required Skills & Attributes

  • Bachelor’s degree or equivalent in a related field (business, engineering). MBA preferred.
  • 5+ years directly managing the planning function of a consumer products company or equivalent experience.
  • Subject Matter Expertise (SME) in planning from strategy through implementation.
  • APICS certification preferred.
  • Ability to drive organizational improvement through goal setting and management of KPIs.
  • Expertise in LEAN manufacturing and process improvement. Six sigma Green Belt or higher preferred.
  • Strong financial acumen with particular emphasis on budgeting and cost accounting.
  • Previously managed a team of at least 3 direct reports.
  • Strong understanding of ERP systems. Direct experience with QAD ERP a plus.
  • Strong analytical skills. Data driven decision maker.
  • Ability to analyze business problems from both a qualitative and quantitative perspective.
  • Strong written and verbal communication skills.
  • Ability to think innovatively.
  • Ability to build and support strong cross-functional teams through management experience and coaching.
  • Ability to grow direct reports through coaching and support.
  • A passion for advancing customer expectations.
  • Passionate believer of visual metrics and focused KPI’s.
  • Extremely well-organized and accurate with details.
  • Highly creative and out of the box thinking.
  • Ability to travel 10% – 20%, both domestically and internationally.

IT Director of Business Systems and Project Management

Reports to Vice President of Information Technology. The position is full time exempt, located in Sebastopol, CA . To apply, submit a cover letter and resume to Recruiting@tradmed.com.

Position Summary

The role of the IT Director of Business Systems & Project Management is to gather or prepare, analyze (Gap analysis), and document requirements (Flow charts/process mapping and needs requirements) for complex technology and business projects, make recommendations to improve processes and systems, and then manage associated projects to a successful conclusion. The BSA/PM must be able to work on multiple projects concurrently according to deadlines and maintain agreed upon budget parameters. During implementations, the job will predominately consist of creating and revising schedules, attaining and coordinating resources, managing the team and consultants, assessing and minimizing project risks, remaining flexible to make changes to schedules and plans to accommodate new information/results, creating related documentation and overseeing project quality control, all the while, managing others and/or working hands-on as needed.

Current projects include implementing multi-warehouse planning and distribution (3PL), and Trade Insight software (sales deductions). Projects on the near-term horizon include researching/selecting and implementing a new ERP system, and possibly SharePoint.

Responsibilities

  • Analyze and assess current processes and define/document improvements (Current state/future state/ideal state).
  • Prepare and continuously update project planning documents, including ROI, milestones and metrics to track results
  • Proactively communicate with all stakeholders to analyze information needs and functional requirements
  • Recommend or propose method and procedural changes to systems and processes to effect improvements of efficiency, effectiveness or cost; offer best-practice suggestions based on experience, ERP system capabilities, and research
  • Develop and execute system test cases, scripts and plans for ERP system and supporting databases
  • Identify, analyze and resolve project issues
  • Develop system specifications and process flows in the form of flowcharts or equivalent flow/mapping techniques
  • Manage and coordinate projects including requirements analysis/agreement and write up, business process design, planning, testing, user and technical documentation and related quality control issues
  • Proactively update management as to project process, hurdles, changes to scope/ process/timing/etc.
  • Provide end user support
  • Continuously improve analyst process and adherence
  • Continuously improve processes and systems on an agreed-upon project prioritization, remaining flexible to changes that may impact priorities and alerting management at appropriate intervals to those possible priority-changing events
  • Manage time, set priorities and perform management escalations
  • Perform data conversion mappings and develop techniques to efficiently move data between relational databases or applications

Required Skills and Attributes

  • 5 years systems/business analyst and project management experience. Track record displaying progressively larger or more complex projects
  • Experience designing and implementing a new ERP system for a manufacturing company – required and Preferable to have done so multiple times with multiple ERP systems
  • Ability to effectively manage multiple project concurrently
  • Ability to write both business and technical specification
  • Experience working on complex technology and software projects with an emphasis on ERP systems
  • Experience communicating effectively across all levels of management and all departments
  • Expertise with Microsoft SQL Programming and Reporting
  • Sophisticated business analyst and project management skills
  • Proficient with software applications and relational databases
  • Experience in Manufacturing environment
  • Familiar with ERP system security and related procedures, policies and controls
  • Understanding of an ERP systems from both a user/operational, and a IT/technical perspective

Education Requirements:

Bachelor’s degree or equivalent, with a degree in Information Systems or Finance

Other Skills, Knowledge, Abilities

  • Outstanding communication skills — both verbal and written
  • Absolutely comfortable building consensus
  • Very strong team-building skills
  • Highly creative and analytical, a fast learner and a quick-thinker
  • Unquestionably proactive, with high initiative and drive for results
  • Comfortable remaining flexible and positive in a high-growth environment with constant changes — able to employ change management tactics to obtain buy-in
  • Lean manufacturing and Value-Stream Mapping experience a plus
  • QAD experience a plus
  • Linux familiarity or expertise a plus
  • SharePoint experience a plus
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