Jobs at Traditional Medicinals®
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Looking to work at a pioneering, independent, mission-driven, plant lover’s paradise?

Company Background

Traditional Medicinals® (TM) is a growing, financially sound, 43 year old herbal wellness company based in Rohnert Park, CA (Sonoma County). TM manufactures 59 varieties of herbal, medicinal tea in its solar powered Sebastopol, CA manufacturing facility. Traditional Medicinals® is proud to be the number one medicinal, organic, and fair trade herbal tea company in North America. In 1974 TM pioneered the herbal medicinal tea category and over the years has grown to become the fifth largest bagged tea company in the US. Its products are distributed nationally across 70,000 retail outlets in North America in all channels from health and natural foods stores (Whole Foods), to every major grocery chain, to mass market retailers (Target & Walmart), and drug stores (CVS, Walgreens, Rite Aid).

TM is an independent, intensely mission driven company with a planning horizon extending beyond the next generation. For 43 years the Company has been a pioneer in an emerging social business model. The Company purchases 107 different herbs from 37 different countries on six continents. The company invests over $1.0MM annually in these herbal growing communities on community engagement projects. Today, over 1,000 children attend a TM school in India where the Company has built the building, supplied the teachers, daily hot meals, uniforms, and a bike to get there. TM was recently recognized as one of the top 10% of all Benefit (B) Corporations in the world. The concept of a triple bottom line, focusing on people, planet, & profit, is part of the Company’s mission and the basis for its success over the past 43 years.

We have a manufacturing and warehousing operation based in Sebastopol, CA, which is 65 miles north of San Francisco, and a beautiful new office in Rohnert Park, CA which lies 45 miles north of San Francisco in the center of scenic Sonoma County.

Job Opening(s):

Quality Assurance Supervisor


Quality Assurance Supervisor

Reports To: Director of Manufacturing
Hours: Monday – Friday, 8:30am – 5:00pm
Location: Sebastopol

Traditional Medicinals (TM) is seeking an experienced individual with a minimum of 5 years of experience in a Quality Assurance position preferably in pharma/dietary supplement environment.


  • Participate and support the company’s Quality strategy and policies
  • Generate, revise, review, and approve Standard Operating Procedures. Ensure training and continued compliance.
  • Assist in the improvement of the Quality management system
  • Develop and implement a system of trends and metrics based on Quality, Manufacturing and other relevant data improving cycle release time and department performance. Manage metrics reporting on a specified frequency.
  • Assist Quality department by ensuring success with new project management initiatives
  • Support Quality department planning and goals by developing holistic understanding of cross functional needs (QC, OPS, R&D, PURCH, and ENG)
  • Manage final review and approval of the Master Batch Records, Batch Records, SOPs, Change Control, Deviation, OOSs, CAPA, Specifications, R&D Testing Protocol, Complaint Investigation and Material Review Board.
  • Manage Vendor Qualifications. Conduct internal audits, vendors and co-manufacturers audits.
  • Develop and conduct appropriate cGMP 21 CFR 111 training and compliance for all employees.
  • Perform other related duties as assigned by Manager

Education & Experience

  • Bachelor of Science degree in Biology, Chemistry, Food Science or related field
  • Minimum of 5 years of experience in a Quality Assurance position
  • In-depth knowledge of pharmaceutical and/or dietary supplement cGMPs
  • Knowledge of statistical analysis is a must
  • Excellent interpersonal and communication (written and verbal) skills
  • Strong organizational and time management skills
  • Strong proficiency in MS Office (Word, Excel, PowerPoint and Outlook)
  • Ability to work independently and collaboratively, while maintaining a sense of timeliness and urgency
  • Excellent attention to detail a must
  • Understanding of LIMS and quality control analysis is preferred.

Physical Requirements:

  • Able to stand/walk/sit for long periods of time
  • Able to work in a warehouse and office environment
  • Able to work on a computer for long periods of time

Application Process

If you are interested in the position, please email your resume and application to

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