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Are your products suitable for vegetarians and vegans?
We never use animal ingredients in any of our products, with the exception of the use of honey in our three seasonal syrups.
Why is a long steeping time important?
An interesting facet of steeping herbal blends like ours is that, after a few minutes, it’s not just water that is acting on the herbs within the tea bag. The water itself changes as the herbs infuse into it. Depending on what compounds are first released, the water can become a mild acid or a mild base solution (chemistry geeks, we know we’ve got your attention now!), which in turn affects the release of other compounds in the herbs.
Each new compound that is released changes the composition of the water. This enables some compounds that are not entirely water-soluble to still be released into the water. This is why we say brew well to be well, because a sufficient steeping time is needed in order to create a complete, balanced tea extraction.
What are pharmacopoeial grade herbs and why use them?
There are several grades of herbs available, including pharmacopoeial grade, food grade and inferior grades. Most herbs have their own pharmacopoeial standard dictating the presence or absence of necessary components, and including measures related to their identity, strength and composition. Many countries publish a pharmacopoeia, the official guide of quality standards. Mainly we utilize the quality standards of the European Pharmacopoeia (PhEur), although in some cases, we may select a standard from another appropriate pharmacopoeia.
Are your products organic?
Do any of your products contain caffeine?
Nearly all of our teas, however, are naturally caffeine-free and are labeled as such on the front panel.
Do any of your products contain genetically engineered components?
We are opposed to the practice of genetic engineering, which involves the insertion of genes from any source (including bacteria, other plants or even animals) into the DNA of cultivated plants. Genetically engineered crops, altered to be insect resistant, may throw off the balance of nature and cause harm to beneficial insects such as ladybugs, butterflies and other pollinators. We believe that the potential long-term risks to the environment and to human health far outweigh any perceived benefits that could come as a result of manipulating nature in this way. We also see the spread of genetically engineered crops as a serious threat to certified organic and/or biodynamic agriculture due to the inability to control cross-pollination. Many pollinators travel long distances that may put them in direct contact with both certified organic acreage and genetically engineered acreage.
All of our teas are Non-GMO Project Verified and we support the 2012 California Ballot Initiative, Prop 37, which would require labeling of GMOs. Learn more about the Non-GMO Project.
Do any of your products contain gluten?
Do any of your products contain artificial or natural flavors?
Is licorice root safe?
According to the World Health Organization (WHO), licorice root is safe when it is used within normal therapeutic dosage and treatment period limits. On prolonged use (longer than 6 weeks regular daily ingestion) at overdose levels (greater than 50 grams daily), sodium and water retention and potassium loss may occur, accompanied by high blood pressure. In rare cases, low potassium levels from overdose of licorice have resulted in changes in heart rate and temporary muscle weakness.
Please always read and follow all directions for use listed on the packaging.
How do I read the expiration date?
Do you use recycled materials in your packaging?
Why are all your tea bags individually wrapped and sealed?
We pack each tea bag into a tamper-evident, oxygen and moisture barrier sealed overwrap, which prevents deterioration of components and is essential for preserving the stability of herbal ingredients. Exposure to air, light and humidity has a negative impact on the quality of cut, dried herbs. The sealed teabag overwrap assures that the quality of the herbs remains intact until they reach the teacup, which is an important consideration when using teas for self care. Our teas are made with pharmacopoeial quality herbs and it is essential to protect their quality. Once herbs are cut and dried, their quality diminishes considerably if not stored and sealed properly. The overwrap is not excessive packaging for a pharmacopoeial quality herbal tea but rather an absolute requirement for shelf life stability.